GTC

Igicom GmbH, 19 Schloßstrasse, Grünwald  „Igicrm“

§1 Subject matter of the contract

1.1

The subject matter of this contract is the provision of online access to the provider's SaaS services („Software as a Service“) under the domain igicrm.com as well as their ongoing operation in accordance with the state of the art. The provider shall make the SaaS services available to the client via the Internet for the duration of this contract.

The client shall receive a simple, non-transferable, non-sublicensable right to use the SaaS services within the scope of the contractually agreed services. The services shall be provided in return for payment of the agreed remuneration in accordance with the provisions of this contract.

1.2

This agreement constitutes solely a subscription agreement for access to and use of the SaaS service („Software as a Service“). The client acknowledges that, under this agreement, it is granted only a non-exclusive, non-transferable right to use the SaaS service, limited to the term of the subscription.

Notwithstanding the use of the terms „purchase,“ „sale,“ or similar wording in this agreement or in other correspondence between the parties, no ownership or other exploitation rights to the underlying software or components of the SaaS service shall be transferred to the client.

The SaaS service is provided exclusively as a hosted online solution and is accessible via web and mobile applications. The client acknowledges and expressly agrees that they have no right to receive, transfer, or obtain a copy of the software (including source or object code).

1.3

The provision of legal services within the meaning of the Legal Services Act (RDG) is not covered by this contract. The provider does not provide legal advice and accepts no responsibility for the legal assessment or interpretation of the facts or data processed by the client in the context of using the SaaS services.

The client is solely responsible for ensuring that the use of the SaaS services in its business operations complies with the applicable legal provisions, official requirements, and other legal obligations.

1.4.

The contract for the use of SaaS services is concluded when the client accepts these General Software-as-a-Service Terms and Conditions.Terms and Conditions („Terms and Conditions“) expressly accepted as part of the registration process.

By confirming the terms and conditions, the client makes a binding declaration of their intention to conclude the contract with the provider. If the client does not accept these terms and conditions, no contract for the use of the SaaS services will be concluded.

1.5 The contract consists of the service description and the remuneration agreement, both of which are available on the website. www.igicrm.de/preise published, and these General Software-as-a-ServiceTerms and Conditions („Terms and Conditions“).

Further provisions shall not become part of the contract unless their validity has been expressly agreed in writing between the parties. In particular, the client's general terms and conditions shall not apply unless they have been expressly incorporated into this contract. This shall also apply if the client refers to its own terms and conditions in its declaration and the provider does not expressly object to their inclusion.

1.6.

Igicrm provides the client with an online platform for recording and managing employee data and for automatically calculating gross wages based on the time, salary, and personnel data stored by the client. In addition, the SaaS service enables the creation of payroll documents based on the information entered by the client.

Igicrm does not provide any tax, social security, or labor law consulting services and does not guarantee the legal or tax accuracy of the data and calculations generated or used by the client.

The client is solely responsible for the completeness, accuracy, and timeliness of the data entered or transmitted by them, in particular with regard to master data, working hours, tax classes, and social security information.

§2 Conclusion of contract

2.1

The client can register to use the SaaS services via the website. www.igicrm.de register. Registration is completed by entering the data requested in the registration form and submitting it to the provider.

2.2

When ordering a paid subscription, the customer has the option of checking and correcting their entries in the order overview using the „Edit“ function before submitting the binding order.

After completing registration, the client can make changes to their data at any time in the „Settings“ section of their user account.

2.3 The contract may only be concluded in German.

2.4

These General Terms and Conditions („GTC“) and the other contractual provisions can be accessed by the client immediately after conclusion of the contract on the website www.igicrm.de/agb viewed, downloaded, and permanently stored in a reproducible form.

§ 3 SaaS Services 

3.1
The contractor undertakes to take appropriate technical and organizational measures to ensure the availability of the SaaS services in accordance with the applicable service description.

3.2
During the term of this Agreement, the Contractor shall operate the SaaS Services regularly during business hours and shall take all reasonable measures to maintain the proper operation and availability of the SaaS Services.

3.3
The contractor guarantees an average annual availability of 99.6% based on a calendar year.
„Availability“ means that the SaaS services are accessible at the router output of the contractor's data center and that the essential functions of the SaaS services can be used.

3.4
The availability guarantee does not apply to periods of unavailability caused by:
a) planned or unplanned maintenance work, about which the contractor shall inform the client in good time, as far as possible,
b) force majeure within the meaning of Section 3.6,
c) disruptions attributable to breaches of duty or improper cooperation on the part of the client, or
d) Circumstances beyond the contractor's control, in particular disruptions to public communication networks or the client's Internet connection.

3.5
Maintenance work is usually carried out between 0:00 and 4:00 a.m. (CET). During these times, the availability of SaaS services may be restricted or interrupted.

3.6 Concept of force majeure
An event of force majeure occurs when an external, unforeseeable, and unavoidable event occurs that cannot be prevented even with the utmost care that can reasonably be expected under the circumstances.
Events of force majeure include, in particular:

• Natural events such as fires, floods, earthquakes, or other natural disasters,
• War, armed conflicts, uprisings, riots, acts of terrorism,
• Pandemics, epidemics, or related official orders,
• Strikes, lawful lockouts, or other industrial action,
• Failures of telecommunications networks or power supplies, insofar as these are beyond the contractor's control.

§ 4 Further development

4.1
The contractor is entitled to regularly or occasionally revise, update, or further develop the SaaS services in terms of technology and functionality in order to adapt them to technical developments, changes in the legal framework, or new market requirements.

4.2
Such updates or upgrades may add new functions or performance features, or change or remove existing ones. The decision on the type, scope, and timing of the respective adjustments is at the sole discretion of the contractor, provided that this does not significantly impair the scope of services contractually owed.

4.3
The contractor shall inform the client in good time of any significant changes to the SaaS services, in particular if these changes significantly affect operation, functionality, or compatibility.

4.4
Upon conclusion of the contract, the client agrees that the contractor may carry out such updates and further developments without separate consent.

4.5
If, in the course of further development, additional or optional services are offered that go beyond the scope of the existing contract and are subject to a charge, the contractor shall inform the client thereof. The client is not obliged to make use of these additional services.

4.6

Support

During the term of this contract, the contractor shall provide the support services described in the service description.

§ 5 Rights of use

5.1
Provided that the client duly complies with the contractual provisions, in particular its payment obligations, the contractor grants the client a simple (non-exclusive), non-transferable, and non-sublicensable right to use the SaaS services within its business operations for the duration of the contract.

5.2
The right of use includes access to the SaaS services via the Internet and the use of the functions provided as part of the SaaS services in accordance with the respective service description. The software will not be transferred or installed on the client's systems.

5.3
The client is entitled to allow only its own employees to use the SaaS services. Use by third parties, in particular by affiliated companies within the meaning of Sections 15 et seq. of the German Stock Corporation Act (AktG), customers, suppliers, or other persons, is not permitted unless the contractor has expressly agreed to such use in writing in advance.

5.4
Only those employees of the client who have an active user account are authorized to use the services. An account is considered active if the employee in question logs into the SaaS services at least once within a calendar month.

5.5
The client is not entitled to edit, modify, translate, reproduce, distribute, publicly reproduce, or otherwise make publicly available the SaaS services or parts thereof, unless this is expressly permitted by mandatory statutory provisions (§§ 69d, 69e UrhG).

Decompilation, reverse engineering, or any other form of source code analysis is not permitted unless it is expressly permitted by law.

§6 Obligations of the client

6.1 Careful handling of access data

The client is obligated to keep the access data, passwords, and other authentication information assigned to them and their employeesThe client shall treat this information as confidential and protect it from access by unauthorized third parties. Passing on this access data to third parties is not permitted. The client must inform the contractor immediately if there is any suspicion that access data has become known to unauthorized third parties or is being misused.

6.2 Proper use

The client undertakes to use the SaaS services only within the scope of the contractual agreements and applicable laws. In particular, it is prohibited to:,

a) Post or process content that violates applicable law, official requirements, or the rights of third parties (in particular copyrights, trademarks, data protection rights, or personal rights).,

b) use the SaaS services to distribute malware, spam, or other unauthorized content,

c) interfere with or circumvent the operation or security of the SaaS Services, servers, or underlying networks.

6.3 obligations to cooperate
The client shall provide all reasonable cooperation necessary to enable the contractor to perform the services in accordance with the contract. This includes in particular:

• the provision of complete and accurate information and data,
• updating his master data,
• ensuring the technical requirements for accessing the SaaS services (e.g., Internet connection, browser compatibility),
• Compliance with the safety and usage instructions provided by the contractor.

6.4 Data backup and responsibility
The client is obligated to, regular backup copies of the data entered or generated by him, insofar as this is technically possible, and to take appropriate measures to data losses to avoid.
Responsibility for the accuracy, legality, and integrity of content The responsibility for the data transmitted or processed by the client lies exclusively with the client.

6.5 Consequences of breaches of duty

If the client violates its obligations under this contract, the contractor is entitled to temporarily block access to the SaaS services if and to the extent necessary to prevent unlawful use or to ensure the security of the system. In this case, the client remains obligated to pay the agreed remuneration.

6.6 Module-specific license restrictions

Further license or usage restrictions may apply to individual modules or functional areas of the SaaS services, for example with regard to the number of authorized users, employees, or data records. These restrictions are set out in the applicable service description and must be bindingly observed by the client.

6.7 Proper use of SaaS services

The client must ensure that the use of the SaaS services does not and cannot lead to impairments, interruptions, damage, or unavailability of the SaaS services or individual components.

6.8 Technical requirements

The client is solely responsible, required to access and use the SaaS services Hardware, software, internet connection as well as other technical equipment at one's own expense to provide, implement, and maintain throughout the term of this Agreement keep functioning.

The client must ensure in particular that the following system requirements be fulfilled and maintained:

• one stable internet connection,
• one current browser (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari in their latest versions),
• optional: one Tablet or smartphone with supported operating system (iOS or Android).
  The supported mobile operating system versions are based on the latest Expo version, available at: https://docs.expo.dev/versions/latest/.

6.9 Protection against unauthorized use

The client is obliged to take appropriate technical and organizational measures to prevent unauthorized third parties from gaining access to the SaaS services.
In particular, the client must ensure that access data, passwords, and other authentication informationn

• treated confidentially,
• protected from access by third parties and
• not be disclosed to unauthorized persons.

The client is obliged to inform the contractor immediately if there is any suspicion that access data has become known to unauthorized persons or that misuse has occurred.

6.10 Prohibited use and content

The client may not use the SaaS services in an abusive or illegal manner.
In particular, it is prohibited to upload, email, post, publish, or otherwise transmit or make available content that

a) are unlawful, offensive, defamatory, discriminatory, obscene, or harmful to minors,
b) violate personal rights, copyrights, trademark rights, data protection rights, or other rights of third parties,
c) sending or initiating mass notifications, spam, or other unsolicited communications to third parties,
d) constitute or promote criminal acts,
e) promote, glorify, or relativize hatred, discrimination, violence, or racism, or
f) contain harassing, threatening, or defamatory material.

In the event of a violation of these provisions, the contractor is entitled to temporarily or permanently block the affected access and to delete illegal content, provided this is necessary to comply with legal obligations or to ensure the proper and secure operation of the SaaS services.

6.11 Legal and contractual compliance
The client guarantees that both they themselves and all users authorized by them will use the SaaS services exclusively in accordance with this contract and the applicable legal provisions.

6.12 Deletion and blocking of illegal content
The contractor is entitled to delete, block, or prevent access to content that violates the provisions of this contract or applicable law. In such a case, the contractor shall not be liable for any damages incurred by the client as a result of the deletion or blocking.

6.13 exemption
The client undertakes to indemnify the contractor against all claims by third parties arising from or in connection with any unlawful or non-contractual use of the SaaS services by the client or its users.
This includes, in particular, claims for infringement of copyrights, data protection rights, personal rights, or other property rights of third parties, including the necessary costs of an appropriate legal defense of the contractor.

6.14 Legal relationships with third parties
Insofar as contracts or other legal relationships between users or third parties are concluded with the help of SaaS services, the client acts exclusively in their own name and on their own responsibility.
The contractor is not a contractual partner in such legal relationships and accepts no liability or responsibility for them.

6.15 Using the payroll accounting feature
When using the payroll accounting/pay slip feature, the client is obligated to maintain all data relevant to payroll accounting (e.g., tax classes, working hours, wage types, employment status) in a complete, correct, and up-to-date manner.
The contractor is solely responsible for providing the technical functionality and automated calculation of billing data based on the information entered by the client.

Igicrm is not obligated to check the master data or calculations entered by the client for accuracy or plausibility.
The client remains solely responsible for

• the accuracy and completeness of his entries, and
• the timely submission of reports and declarations to authorities or other public bodies.

§7 Remuneration

7.1 Basis for payment and remuneration
For the provision and use of the SaaS services, the client undertakes to pay the fees specified on the website. www.igicrm.de the remuneration rates valid at the time the contract was concluded.

Insofar as the remuneration agreement on the website igicrm.com If individual provisions deviating from or supplementing these terms and conditions have been agreed between the parties, these provisions shall take precedence.

7.2 Remuneration per license
The client pays the contractor a fee for each license managed via the SaaS services. This fee is based on the modules used and the number of licenses and is listed on the website. www.igicrm.de available.

7.3 Free trial period

The contractor may provide the client with the use of the SaaS services free of charge for a certain period of time in order to give the client the opportunity to test the SaaS services.

At the end of this trial period, the client is obligated to either

• to take out a paid subscription and pay the agreed fee, or
• discontinue the use of the SaaS services.

There is no entitlement to the free provision or extension of the trial period.

7.4 Sales tax

All prices stated in this contract are exclusive of the statutory value added tax applicable at the time of invoicing, if applicable.

7.5 Invoicing

The contractor shall issue the client with a monthly invoice for the agreed remuneration.

Unless otherwise agreed, invoices shall be sent electronically to the email address provided by the client.

7.6 Due date and payment

The invoice amounts are due for payment immediately after invoicing without deduction (in particular without cash discount or rebate).

The client may pay the remuneration using one of the payment services offered by the contractor on the website.
Payment processing is governed by the terms of use of the respective payment service provider.

If the above payment agreement is not complied with and no payment is received despite a reminder, the contractor is entitled to exclude the client from using the software.

7.7 Late payment and blocking of access

If the client defaults on payment of the remuneration due and no payment is received even after a reminder from the contractor within a reasonable period of time, the contractor is entitled to temporarily block the client's access to the SaaS services until all outstanding amounts have been paid in full.

During the period of suspension, the client remains obligated to pay the agreed remuneration.

The contractor's right to assert further claims due to default in payment (e.g., default interest pursuant to Section 288 of the German Civil Code (BGB) or damages) remains unaffected by this.

§8 Contract term and termination

8.1 Commencement of the contract
This contract shall enter into force as soon as the client registers on the website. www.igicrm.de registered and the contract between the client and the contractor has been concluded.

8.2 Contract term
The contract term depends on the option selected by the client when placing the order and is either

• one (1) month,
• twelve (12) months, or
• twenty-four (24) months.

The contract term begins on the first day of the month in which the contract comes into effect.

8.3 Automatic renewal
The contract shall be automatically extended at the end of the respective contract term for the originally agreed term, unless it is terminated by one of the parties in compliance with the following notice periods:

• For monthly payments: one (1) month's notice period to the termination date.,
• For annual or biennial payment frequency: Three (3) months' notice period to the end of the respective contract term.

8.4 Termination of individual modules

If the client has booked individual modules of the SaaS services, they may terminate the use of individual modules with one (1) month's notice to the end of the month.

The contractor shall have a corresponding right of termination with regard to individual modules under the same conditions.

If the client has booked individual modules, the client may terminate the use of a module with one (1) month's notice from the date of termination. The contractor has the same right with regard to individual modules.

8.4 Termination for good cause 

The right to terminate the agreement for good cause remains unaffected.

8.5 Form of termination

Terminations must be made in writing (e.g., by email) and become effective upon receipt by the other party. Terminations must be sent to the email address b2b@igicom.de be sent.

8.6 Consequences of termination of the contract

Upon expiry or effective termination of this contract, all of the client's rights of use to the SaaS services shall expire. The client is obliged to,

• to immediately cease using the services concerned,
• delete all documentation, access data, passwords, and other confidential information received from the contractor in connection with the SaaS services or return them at the contractor's request, and
• not to access or enable access to the SaaS services.

Upon termination of the contract, the client's right to access the data stored in the SaaS service shall expire. The contractor shall be entitled to permanently and irrevocably delete the client's data thirty (30) days after the date of termination of the contract, provided that there are no legal retention obligations to the contrary.

§ 9 Liability

9.1 Principle of liability

The contractor shall be liable to the client in accordance with the statutory provisions, unless otherwise specified in the following provisions.

9.2 Limitation of Liability

The contractor's liability for all claims for damages, expenses, compensation for lost value, or reimbursement (hereinafter collectively referred to as „damages“) is – regardless of the legal basis – limited to a total amount of USD 10,000 for all damages incurred within a period of twelve (12) months,

which the client has included in the twelve (12) months prior to the occurrence of the damaging event has paid to the contractor.

9.3 Exclusions of liability

The aforementioned limitation of liability does not apply

a) for Damages resulting from injury to life, limb, or health,

b) in the case of intentional or grossly negligent conduct of the contractor,

c) within the scope of guarantees assumed,

d) in cases of malice, as well as

e) insofar as a limitation of liability pursuant to mandatory law, especially after the Product Liability Act, is inadmissible.

9.4 Liability for pre-contractual damages
One strict liability of the contractor for damages or expenses incurred prior to the commencement of the contract in accordance with § 536a BGB (German Civil Code) is excluded.
The contractor shall be liable in this respect. only in cases of fault and in accordance with this liability provision.

9.5 Liability in connection with the payroll feature
When using the Features Payroll accounting The contractor Igicrm shall be liable exclusively for the proper software implementation the payroll functions.

The contractor shall be liable not liable for damages, which arise from

• incorrect or incomplete entries of the client (e.g., incorrect master data, incorrect working hours, inaccurate tax or social security information),
• omitted or inadequate checks the results generated by the system by the client, or
• misinterpreted legal regulations, incorrect reports to authorities or failure to submit information on time by the client.

One tax or legal advice will be performed by the contractor not owed and not provided; in this respect, any liability is excluded.

Section 10 Exemption

10.1
The Contractor shall indemnify the Client—within the limits of liability stipulated in this Agreement—against all third-party claims asserted within the agreed area of use and based on the fact that the Client's intended and contractual use of the SaaS Services infringes an existing intellectual property right (in particular copyright, trademark law, patent law, or other property rights) of a third party. patent law, or other property rights) of a third party.

10.2
This obligation to grant exemption does not apply if the alleged infringement is based on the fact that
a) the SaaS services were used by the client or its users in a manner that was not in accordance with the contract or was abusive,
b) the client has made or initiated its own changes or extensions to the SaaS services, or
c) the client has combined the SaaS services with software or data not approved by the contractor, provided that the breach is based on this.

10.3
The contractor may, at its own discretion and expense,
a) grant the client the right to further use,
b) adapt or replace the SaaS services in such a way that there is no longer any infringement of property rights, or
c) – if none of the above options is economically reasonable – terminate the contract extraordinarily.

10.4 Third-party claims against the client
If the software or part of the SaaS services becomes the subject of third-party claims due to an infringement of intellectual property rights (e.g., copyrights, trademarks, or patents), the contractor is entitled to take the following measures at its own expense and at its own discretion:

a) replace the affected SaaS services or parts thereof with equivalent services that do not infringe the property rights of third parties but essentially have the agreed quality;
b) modify the SaaS services or parts thereof in such a way that they no longer infringe the property rights of third parties, without significantly impairing the contractual use of the SaaS services by the client; or
c) to obtain the necessary rights of use for the SaaS services at no additional cost to the client.

If the aforementioned measures are unreasonable or economically unjustifiable for the contractor, the contractor shall be entitled to terminate the contract for cause.
In this case, the contractor shall reimburse the client for the pro-rata remuneration for the period during which the SaaS services can no longer be used after the termination takes effect.

10.5 Third-party claims against the contractor
The client shall indemnify the contractor against all claims, liabilities, damages, and costs (including reasonable legal defense costs).,
related to an infringement of third-party rights—in particular intellectual property rights or data protection rights—by data entered, stored, or transmitted by the client or its users.

This applies in particular if the alleged infringement is based on the permissible use of employee data or other content provided by the client within the scope of this contract.

10.6 Procedure for third-party claims

If third parties assert claims due to an alleged infringement of rights,

• the parties shall immediately notify each other of this in writing, and
• shall provide each other with all available information for the defense or clarification of the claim.

The indemnifying party shall assume the management of the defense against such claims and, if necessary, the negotiations for a settlement of the dispute.,
provided that this does not give rise to any financial obligations, acknowledgments of debt, or assumptions of liability for the other party.

The parties shall coordinate their defense measures in close consultation and shall support each other with all reasonable economic and organizational measures to defend against or settle the claim.

§ 11 Data protection

order processing
Insofar as the Contractor processes personal data on behalf of the Client within the scope of providing the SaaS Services, this shall be done exclusively on the basis of and within the scope of the provisions of the data processing agreement concluded between the parties in accordance with Art. 28 GDPR.

This data processing agreement is an integral part of this agreement and is attached hereto as Appendix 1 („Order Processing Agreement“).

§ 12 Confidentiality

12.1 Confidentiality obligation
Unless otherwise specified in this section, each party (hereinafter referred to as the „Recipient“) undertakes with regard to confidential information of the other party (hereinafter referred to as the „Disclosing Party“) to:
a) to treat all confidential information as strictly confidential and not to disclose it to third parties,
b) to use the confidential information only for the purposes of performing this contract, and
c) to protect the confidential information with at least the same care that the recipient uses to protect its own confidential information, but in any case with the care required under the circumstances.

12.2 Definition of confidential information
„Confidential information“ means any information, regardless of its nature or form (written, electronic, verbal, or otherwise),
a) are marked as confidential by the disclosing party or are obviously confidential, or
b) whose confidentiality arises from their nature or the circumstances of their disclosure.

Confidential information includes, but is not limited to, trade secrets, technical data, product information, software, source code, business plans, price lists, customer and employee data, financial information, and any other non-public information about the disclosing party.

12.3 Exceptions to confidentiality
The obligations under this section do not apply to information that the recipient can prove
a) already lawfully knew before they were disclosed to him by the disclosing party;
b) lawfully and without breach of this agreement from a third party who was authorized to disclose it;
c) are or become generally known or publicly available through no action or fault on the part of the recipient; or
d) must be disclosed due to legal regulations or official orders – in this case, the recipient must inform the disclosing party immediately, to the extent legally permissible.

12.4 Disclosure of confidential information and return/deletion obligations

a) The recipient may only disclose confidential information provided by the disclosing party to:

1. its own employees, insofar as they require knowledge of the confidential information in order to perform this contract („need-to-know principle“),
2. Subcontractors or other vicarious agents, insofar as their involvement is necessary for the fulfillment of the contract,
3. professional advisors, auditors, or lawyers of the recipient, insofar as they are subject to a statutory or contractual duty of confidentiality, and
4. public authorities or courts, insofar as disclosure is mandatory by law.

For all recipients mentioned in section a) nos. 1–3, the recipient must ensure that they are bound to confidentiality to at least the same extent as the recipient itself.

b) Upon termination or expiration of this Agreement, the Recipient shall be obligated to return all confidential information of the Disclosing Party.

• return immediately and
• not to retain any copies or reproductions,
  and to delete electronically stored confidential information.

This obligation does not apply,

• if the recipient is legally obliged to retain certain information, or
• insofar as confidential information could only be removed from backup systems at disproportionate expense.

In such cases, the information in question must be blocked and may not be further processed or made accessible to third parties.

§ 13 Miscellaneous

13.1 Applicable law
This contract and all disputes arising from or in connection with it shall be governed by the laws of the Federal Republic of Germany.,
excluding

• the United Nations Convention on Contracts for the International Sale of Goods (CISG) of April 11, 1980, and
• the referral rules of private international law, insofar as they would lead to the application of another law.

13.2 The exclusive place of jurisdiction for all disputes arising from and in connection with this agreement is Munich, Germany.

13.3 Severability clause

Should any provision of this contract be or become wholly or partially invalid, unenforceable, or void, the validity of the remaining provisions shall remain unaffected.

In place of the invalid, unenforceable, or void provision, a valid and enforceable provision shall be deemed to have been agreed upon that comes closest to the economic purpose of the parties.

Until such an adjustment is made, statutory law shall apply.

13.4 Consents and approvals

Consents and approvals to be given by either party under this Agreement shall not be unreasonably withheld, delayed, or restricted.

The granting of consent or approval does not constitute a waiver of contractual rights or an exemption from contractual obligations of the other party, unless expressly agreed otherwise in writing.

14.4 Form of amendments and additions

Amendments and additions to this contract must be made in writing (e.g., by email).
There are no verbal side agreements.

This also applies to any amendment or repeal of this formal requirement itself.