- Service that impresses ›
Ticket System – Structured For Fast Support
Manage inquiries centrally and resolve them efficiently.
- Your advantages ›
Clear process, satisfied customers
Central Inbox
All tickets in one place.
With igicrm, all support and service requests are centralized. Everything is clearly sorted, immediately accessible, and perfectly prioritized—for faster responses and satisfied customers.
Clear Responsibility
Responsibilities and priorities immediately visible.
igicrm shows at a glance who is responsible for which ticket, project, or issue—including priority, status, and next steps.
This allows teams to work in a more structured and faster manner, without misunderstandings.
Traceable Process
Every action transparently documented.
igicrm seamlessly records every activity, every change, and every step.
This ensures that the entire process remains traceable at all times—for maximum clarity, transparency, and security.
Prioritization
Always start with the most important things.
igicrm automatically sorts tasks, tickets, and processes into critical, high, normal, or low priority. This allows your team to immediately see what needs to be done right away and what can wait.
Analysis
Measure solution times accurately.
igicrm measures and analyzes every solution time in detail.
This allows you to identify bottlenecks, optimize processes, and measurably improve your service quality.
Optimization
Sustainably increase satisfaction.
With igicrm, you can improve processes, shorten response times, and permanently increase service quality.
This will noticeably increase your customers' satisfaction—in a measurable, sustainable, and continuous way.
Your business deserves the best!
–– Secure your customized software solution.
- Testimonials ›
Active users love
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„The integration with our existing tools went really smoothly and the customization options are enormous. Our team now works in a much more structured and productive way than before.“
Tobias Zenith October 20, 2025
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„We particularly like the customization options. We were able to personalize colors, layouts and modules so that the software fits our company perfectly and is accepted by all employees.“
Frank Helling 4 November, 2025
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„The support from igicrm is excellent. Questions are answered quickly and competently, and the training courses have prepared our team perfectly for daily use.“
Julian Schneider October 10, 2025
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„With igicrm, we were able to streamline our processes significantly. The overview is really brilliant and the whole team loves the uncomplicated operation.“
Alex Koller 3 November, 2025
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„Since we started using igicrm, our processes have become much more efficient. The intuitive operation and comprehensive options have relieved our team in the long term and optimized the workflow.“
Lyra Frost 7 November, 2025
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„Having all data, customer information and projects centrally in one place has completely changed the way we work. Analyses are transparent and decisions can be made on a much more informed basis.“
Marie Goddon 9 November, 2025
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„Multilingualism is a real benefit for international teams. igicrm is flexible, reliable and supports us in standardizing our processes worldwide.“
Eron Wilde October 15, 2025
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„Thanks to igicrm, we finally have a solution that brings all our business processes together. From customer management to projects and reports - everything is organized intuitively and efficiently, which helps our team enormously.“
Mika Solis 12 November, 2025
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„We were impressed by how quickly our team was able to adapt the software. The training and support are first-class, and the numerous integrations save us valuable time every day.“
Vera Kade 18 November, 2025
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„igicrm grows with our company. Whether small projects or extensive campaigns, the system adapts flexibly to our requirements and always remains reliable.“
Elara Quinn October 27, 2025
- Range of functions ›
Everything for smooth support
From receipt to resolution – every ticket remains traceable.
ticket status
allocations
Categories
history
Less Costs
One software for all processes.
More Productivity
More results with the same or fewer employees.
Faster Processes
Complete tasks faster with automation.
- Suitable for your service ›
Systematic communication
Structured workflows and filters bring clarity and speed to every support team.
- Email intake
- SLA fields
- Notes
- attachments
- Filter & Search
- evaluations
Our prices at a glance
- Get started today ›
Making business smarter - with 
- 24/7 support
- Free live demo
- No credit card
- 24/7 support
- Free live demo
- No credit card
- FAQ ›
